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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jim McIntosh

Jim McIntosh

April 29, 2024

5  out of  5
rating by Jim McIntosh
"We have been working with agent, Lourdes Crespo. She provides my real estate brokerage with consistent, professional service. Her attention to detail and customer service make her a valuable asset to Complete Home Realty."
We responded:
"Hi Jim, Thank You so much for the 5 star review and your kind words about Lourdes. She is a wonderful addition to our team. We look forward to working with you in the future. "
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Sebastian Fajardo

April 11, 2024

5  out of  5
rating by Sebastian Fajardo
"Bill dacosta State Farm beats the competition and knows the market. I was a little hesistant transferring over but Lourdes Crespo explained to me the competitive pricing and was very detailed on the coverage breakdown. She treated me with respect and was super knowledgable - she knew her stuff! Glad to be a new State Farm Customer."
We responded:
"Great to hear your needs were taken care of. Sebastian welcome to state farm. "
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Shawn Byrd

March 23, 2024

4  out of  5
rating by Shawn Byrd
"I didn't qualify but he was very polite and helpful."
We responded:
"Thanks for the review. We are sorry we could not help you today, but we hope you will consider us again in the future. thanks, Bill"
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George osei

January 8, 2024

5  out of  5
rating by George osei
"Lourdes crespo is amazing insurance agent she helped me to get the best home insurance deal , if anyone needs insurance for anything, please contact Crespo Lourdes . State Farm bill dacosta agency."
We responded:
"George welcome to Statefarm. Glad Lourdes was able to get you a great rate."
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Rima Muniswamy

November 11, 2023

5  out of  5
rating by Rima Muniswamy
"My experience with Lourdes Crespo was amazing. She took care of my car insurance, home insurance and life insurance like my own family. She explained me in full detail of my options for choosing the right insurance policy. She was very polite and pleasant person to work with. She was very professional and prompt in handling my issues without any delays. Every worker should be like her, Lourdes Crespo. Thank you State Farm."
We responded:
"I am so happy to hear your experience was memorable. Thank you for choosing Bill Dacosta for your insurance needs. We appreciate your business. - Bill"
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FAUSTO RODRIGUEZ

September 22, 2023

5  out of  5
rating by FAUSTO RODRIGUEZ
"Lourdes is the best, i switch from Geico who after more than 15 yrs did not treat me right. Lourdes got me a great discount."
We responded:
"So happy Lourdes was able to help you switch from geico to Statefarm. Welcome to Statefarm any questions about your new policy please don't hesitate to reach out to me or Lourdes. Thankyou Bill"
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Roseann Scheel

September 14, 2023

5  out of  5
rating by Roseann Scheel
"I was referred to Lourdes Crespo by a friend of mine. She was easy to talk to and answered all of my questions, very knowledgeable of the business. I would highly recommend Lourdes to friends and family."
We responded:
"Welcome to Bill DaCosta's Statefarm office i am so happy lourdes exceeded your expectations. If there is anything we can do to complete your transition, please reach out to Lourdes or myself we are always here to help you. Bill "
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Daniel B

August 31, 2023

5  out of  5
rating by Daniel B
"The best quote I found for my insurance car I recommend. Also the better service I got very polite I all the questions I have they resolved thank you. El mejor precio que encontrado para el seguro de mi carro la atención es excelente y responden a todas sus preguntas gracias."
We responded:
"Thanks, Daniel, for the 5-star review! I'm so glad my team and I found you affordable insurance coverage. welcome to the State Farm family."
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Willnor Jimenez

June 13, 2023

5  out of  5
rating by Willnor Jimenez
"We spoke to Lourdes Crespo and was helpful and informative making it easy to make a choice. Thank you very much for your service."
We responded:
"Thanks willnor Lourdes is a great asset to my office. Welcome to Statefarm "
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Marco Mendia

May 26, 2023

5  out of  5
rating by Marco Mendia
"LOURDES is an exellent person,very attentive and above all very professional ,She solved all my concerns and had an answer to all my questions,I recommend her 100%👍 STATE FARM..THANKS"
We responded:
"Marco so glad you are with statefarm we love good drivers like yourself."
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Lydia Qiu

May 17, 2023

5  out of  5
rating by Lydia Qiu
"Lourdes was so helpful and efficient! She helped me set up everything!"
We responded:
"I am so happy to hear Lourdes was able to help you become a Statefarm customer. Thanks for the positive feedback. Bill "
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viviana preciado

May 8, 2023

5  out of  5
rating by viviana preciado
"Lourdes is an amazing person! She cares and will help you the best she can. For me was an incredible experience to talk to her and I’m glad she answered the phone when I called state farm. Bill Dacosta is very lucky to have her! Thank you so much for your big help Lourdes!!!"
We responded:
"Hi Viviana Thanks for the 5-star review. I am so glad Lourdes was able to help you out. Welcome to State Farm. "
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Alex Maturrano

May 4, 2023

5  out of  5
rating by Alex Maturrano
"The State Farm agent Lourdes Crespo helped me a lot with the procedures I felt very comfortable and safe, I'm happy to choose them thank you guys"
We responded:
"Thanks Alex for that great feedback we appreciate your business."
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Jeanneth Morales

May 3, 2023

5  out of  5
rating by Jeanneth Morales
"Thank you Lourdes for you excellent service I ended up saving a ton of money!!! She is very knowledgeable and the experience and good service reflects on you policy!! 100% recommend"
We responded:
"Patricia I am so glad Lourdes found an affordable policy that met your needs. Welcome to Statefarm"
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Richard Grieco

April 15, 2023

5  out of  5
rating by Richard Grieco
"Always friendly and helpful staff."
We responded:
"Richard thanks for the 5 star review. Its a pleasure working with you. -Bill"
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christopher Lee

October 21, 2022

5  out of  5
rating by christopher Lee
"Ive been with Bill now for most of my driving life 20+ yrs and have nothing but nice things to say about his office. Statefarm in general is a good company to deal with and Bill and his team are great to work with."
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holly murtha

March 15, 2022

5  out of  5
rating by holly murtha
"Customer service is great! Dorothy is the best!"
We responded:
"holly, Thanks for the great review Dorothy is a great member of our team"
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kai lewis

February 2, 2022

5  out of  5
rating by kai lewis
"Great Experience"
We responded:
"Kai, Thanks for the 5 star review.."
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lisa scalia

August 8, 2021

5  out of  5
rating by lisa scalia
"My favorite insurance agent. I wish there are agents like this in Florida"
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Chris Drury

April 1, 2021

5  out of  5
rating by Chris Drury
"Awesome, feel like my agent Dorothy is part of the family!"
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injoy islam

March 14, 2021

5  out of  5
rating by injoy islam
"Alex , Lisa & Talia are the best!! Very professional and up-to-date with everything."
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wilfred G

February 15, 2021

1  out of  5
rating by wilfred G
"Buyer beware , i was overcharged 200$ every month on my auto insurance policy for 2 years , until i started checking and switched over to Geico ."
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Larice Lmt

October 14, 2020

5  out of  5
rating by Larice Lmt
"I've been with build the cost of for 10 years when I didn't have a car he drove to my house sat with me in my living room and comforted me as it was my first time I was going to be single and alone and I was frightened he built up my insurance for me and now it has been an all-time low cost"
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Dana Jackson

September 14, 2020

5  out of  5
rating by Dana Jackson
"Very courteous and knowlegeable"
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Sandra Costanzo

January 25, 2019

5  out of  5
rating by Sandra Costanzo
"Lori is always there for all my insurance needs and questions. Their customer service is more than anything I could ask for. Beyond satisfied overall."